Compute
Bare Metal Cloud

Bare Metal Cloud

Dedicated bare metal servers on demand

Edge Data Center Services

Edge Data Center Services

Global colocation and managed hosting

Networking
Cloud Networking

Cloud Networking

Instant global networks

IP Transit

IP Transit

Optimized connections worldwide

Acceleration
Zenlayer Global Accelerator

Zenlayer Global Acceleratornew-product

Accelerate dynamic content worldwide

Content Delivery Network

Content Delivery Network

Deliver content with ultra-low latency

Use cases
Hybrid Clouds

Hybrid Clouds

Industries
Gaming

Gaming

Media & Entertainment

Media & Entertainment

Cloud Service Providers

Cloud Service Providers

Emerging markets
China

China

India

India

Remote Hand Services
Equipment Unracking
Equipment Unracking
  • Check target machine information (rack, SN, etc.)
  • Verify machine status
  • Unracking per client, cable packing, rail deinstall
Equipment Racking
Equipment Racking
  • Check target machine information (rack, SN, etc.)
  • Check system version and hardware status
  • Install rails and trays per client
  • Complete integrated wiring and labeling
  • Configure RAID, OS, IP per client
  • Configuration rights turned over to client after completion
IDC Migration
IDC Migration
  • Check target machine information (migration number, rack, SN, etc.)
  • Unrack and rack per client requirements
IPMI Operation
IPMI Operation
  • Check target machine information (rack, SN, etc.)
  • Check machine running status and configuration requirements
  • Perform IPMI/iLO configuration
  • Verify client connectivity to IPMI/iLO
Inspection and Monitoring
Inspection and Monitoring
  • Data center environment, temp, humidity monitoring
  • Regular equipment health status inspections
  • 24x7 data center IP-DVR video surveillance
OS Reinstall
OS Reinstall
  • Check target machine information (rack, SN, etc.)
  • Check system version and machine status
  • Configure RAID, OS, IP per client
  • Configuration rights turned over to client after completion
Server Reboot
Server Reboot
  • Check target machine information (rack, SN, etc.)
  • Check machine status, fault lights, screen information, etc.
  • Upon confirmation from client, reboot server
Cable Check
Cable Check
  • Check target machine information (rack, SN, etc.)
  • Check device status, NIC status, and screen information
  • Plug in cable and check switch with network administrator
  • Resolve with temporary wiring or possible hardware fault
Temporary Cabling
Temporary Cabling
  • Verify switch port with network administrator
  • Perform client’s temporary wiring as needed
BIOS
BIOS
  • Check target machine information (rack, SN, etc.)
  • Check machine running status and set requirements
  • Perform BIOS configuration
  • Verify client request after configuration
Server accessories
Server accessories
  • Check target device information (rack, SN, etc.)
  • Check status, fault light, and screen information
  • Replace spare parts
  • Verify device is fault-free
Equipment Troubleshooting
Equipment Troubleshooting
  • Check target device information (rack, SN, etc.)
  • Check status of device
  • On-site troubleshooting per client
  • Locate fault point, repair or replace fault